Terms & Conditions
Effective Date: January 1, 2024
Last Updated: December 12, 2024
Welcome to TCB Global (“Company,” “we,” “us,” or “our”). By accessing or using our website (https://tcb3pl.com) (the “Site”) and our transportation, logistics, and related services (collectively, the “Services”), you agree to comply with and be bound by these Terms and Conditions. Please read them carefully. If you do not agree, you must refrain from using our Site and Services.
1. Use of the Site and Services
a. Eligibility
You must be at least 18 years of age to use our Site and Services. By accessing or using our Site, you represent and warrant that you meet this requirement.
b. Account Responsibilities
If you create an account with us, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use.
c. Prohibited Activities
You agree not to:
Violate any applicable laws or regulations.
Use our Site or Services for fraudulent or unlawful purposes.
Interfere with the operation of our Site or Services.
Upload viruses or malicious code.
2. Shipping and Logistics Services
a. Shipment Terms
All shipments are subject to applicable shipping terms and conditions provided at the time of booking. These terms include, but are not limited to, details regarding:
Transit times
Delivery obligations
Customs and regulatory compliance
b. Customs and Import Compliance
You are responsible for ensuring that all shipments comply with customs, import/export regulations, and other legal requirements. Failure to provide accurate information may result in delays or penalties.
c. Liability Limitations
We are not responsible for:
Delays caused by carriers or customs authorities.
Damage or loss resulting from improper packaging or labeling.
Acts of God, terrorism, or other force majeure events.
3. Fees and Payments
a. Pricing
All fees for our Services are detailed at the time of booking and are subject to change. We reserve the right to update pricing without notice for future transactions.
b. Payment Terms
Payment is due upon receipt of invoice unless otherwise agreed in writing. Late payments may be subject to additional charges or suspension of Services.
4. Intellectual Property
a. Ownership
All content on our Site, including text, graphics, logos, and software, is owned by or licensed to TCB Global and is protected by intellectual property laws.
b. Restrictions
You may not reproduce, distribute, or create derivative works from our content without prior written permission.
5. A2P Messaging Compliance
By providing your phone number, you consent to receive transactional and promotional SMS messages from us. You can opt-out of promotional messages by replying “STOP.” Standard messaging rates may apply.
6. Marketing and Social Media
a. Marketing Communications
We may send promotional materials to you via email or other channels. You may opt-out of such communications at any time.
b. Social Media Interactions
Interactions with our social media channels must comply with these Terms and the policies of the respective platforms.
7. Disclaimer of Warranties
We provide our Site and Services “as is” and “as available” without any warranties, express or implied. We disclaim all warranties of merchantability, fitness for a particular purpose, and non-infringement.
8. Limitation of Liability
To the maximum extent permitted by law, TCB Global is not liable for:
Direct, indirect, incidental, or consequential damages arising from your use of our Site or Services.
Loss of data, revenue, or profits.
9. Indemnification
You agree to indemnify, defend, and hold harmless TCB Global from any claims, liabilities, damages, or expenses arising from your use of our Site or Services or your violation of these Terms.
10. Termination
We reserve the right to terminate your access to our Site and Services at our sole discretion, without notice, for any reason, including violation of these Terms.
11. Governing Law
These Terms are governed by the laws of the State of Nevada, without regard to its conflict of laws principles.
12. Dispute Resolution
Any disputes arising from these Terms will be resolved through binding arbitration in Henderson, Nevada, in accordance with the rules of the American Arbitration Association.
13. Updates to Terms
We reserve the right to modify these Terms at any time. Changes will be posted on this page with the updated effective date. Continued use of our Site or Services constitutes acceptance of the modified Terms.
14. Contact Us
For questions or concerns about these Terms and Conditions, please contact us:
Phone: (702) 478-8633
Email: Sales@tcb3pl.com