Client Overview
Skid Steer Genius is a rapidly growing equipment accessories brand serving farmers, contractors, and land management professionals across the United States. The company has built a strong reputation for durable, performance-driven attachments that improve productivity in demanding environments.
As demand increased and the customer base expanded nationwide, Skid Steer Genius reached a pivotal stage in its growth. While sales momentum remained strong, backend operations had not evolved at the same pace. Systems and workflows that once supported a smaller, regional operation began to show strain under higher order volumes and broader geographic reach.
Recognizing that logistics would either become a growth catalyst or a limiting factor, Skid Steer Genius partnered with TCB Global to modernize its fulfillment and supply chain infrastructure.
The Challenge
Skid Steer Genius was facing a set of operational challenges common to fast-growing brands—but critical if left unaddressed.
Inventory management lacked real-time visibility, resulting in inaccurate stock counts and frequent manual reconciliation. This led to fulfillment delays, uncertainty around product availability, and difficulty forecasting future demand.
Shipping costs were also rising. Without strategically located fulfillment centers, orders were often shipped long distances, increasing freight expenses and extending delivery times. Customers in certain regions experienced slower transit, which impacted satisfaction and strained customer support.
Internally, warehouse workflows were not standardized. As order volume grew, fulfillment became more labor-intensive and prone to errors. Scaling the operation under this model would have required significant overhead, additional staffing, and ongoing operational complexity.
Despite strong product demand, the business was still operating like a small farm-based operation rather than a scalable national brand. Without a logistics transformation, continued growth would be constrained by cost inefficiencies and operational bottlenecks.
The Solution: TCB Global’s Modern Logistics Strategy
TCB Global implemented a comprehensive logistics transformation designed to support immediate improvements and long-term scalability.
Transition to a Modern 3PL Infrastructure
The first step was migrating Skid Steer Genius to a fully integrated, technology-driven 3PL environment. TCB Global introduced real-time inventory management systems that provided complete visibility across inbound inventory, stored SKUs, and outbound orders.
This shift eliminated guesswork and manual tracking, enabling accurate forecasting, streamlined replenishment, and confident fulfillment commitments. Standardized warehouse workflows were implemented to ensure consistency, speed, and accuracy across all operations, from receiving to shipping.
Strategic Fulfillment Center Placement
To address shipping inefficiencies, TCB Global leveraged its national footprint to position inventory closer to customers. Skid Steer Genius began fulfilling orders from TCB Global’s Orlando warehouse and fulfillment center as well as its Las Vegas warehouse and fulfillment facility.
This bi-coastal fulfillment strategy significantly reduced shipping zones, allowing orders to be shipped from the nearest possible location. The result was faster delivery times for customers and lower freight costs for the business.
Optimized Shipping and Cost Control
With inventory intelligently distributed, TCB Global optimized carrier selection, shipping methods, and routing strategies. Orders that previously required cross-country shipping could now be fulfilled regionally, reducing transit time and improving cost predictability.
This logistics framework was designed not only to solve existing challenges but to scale seamlessly as Skid Steer Genius continued to grow.
The Results
The impact of the transformation was immediate and measurable.
Shipping costs were reduced across all orders as a result of shorter shipping distances and optimized carrier usage. This directly improved margins and created more room for reinvestment in growth initiatives.
Inventory accuracy improved dramatically with real-time visibility, allowing leadership to make informed purchasing decisions and avoid costly stockouts or overstock situations.
Fulfillment speed increased, leading to faster delivery times and improved customer satisfaction. Customers received products more reliably, which reduced support inquiries and strengthened brand loyalty.
Most importantly, Skid Steer Genius gained the ability to scale without adding internal overhead. Standardized workflows and a modern 3PL infrastructure eliminated the need to hire, train, and manage additional warehouse staff as order volume increased.
With logistics no longer acting as a constraint, the business was able to focus on sales, marketing, and product innovation. As a result, Skid Steer Genius ultimately doubled the size of the business after removing its operational bottlenecks.
Why It Worked
This engagement succeeded because TCB Global functioned as a strategic logistics partner rather than a transactional warehouse provider.
By replacing outdated processes with technology-driven fulfillment systems, TCB Global helped Skid Steer Genius operate like a modern national brand. Strategic warehouse placement ensured speed and cost efficiency, while standardized workflows created reliability and scalability.
Logistics became a competitive advantage instead of a liability. With the right infrastructure in place, Skid Steer Genius gained the confidence to grow aggressively while maintaining operational control and profitability.
Continue Exploring Real-World Logistics Success
Skid Steer Genius is one example of how the right logistics strategy can unlock growth, but it is far from the only one.
To see how TCB Global helped another fast-growing brand overcome operational challenges and scale efficiently, read our Signal Case Study.
If your business is facing similar fulfillment, inventory, or shipping challenges, TCB Global’s nationwide logistics infrastructure can help turn operations into a growth engine.
